Executive Assistant – Client Services

Serif is looking for a bright and talented executive assistant to join our growing account team in Columbus, OH.


Position Overview:

Serif is looking for a bright and talented Executive Assistant to work with our growing creative team in Columbus, OH. This role acts as support for COO and sales team, and as a core member of the Operations team supporting client experience and financial health of Serif. This role will work to better facilitate client touch-points to provide a more hospitable journey through creative engagements. This includes invoicing, coordination of meetings, and elevating all communications with accounts.

Primary duties include:

  • Assist COO/Dir of sales in calendar management
  • Provide general administrative support for the COO in office and offsite
  • Onboard new clients including – contract MSA, invoicing, and coordination with procurement
  • Maintain invoice cadence and collections
  • Support internal budget management with COO
  • Interface with Accounting firm on monthly+quarterly reporting
  • Monitor and maintain bookkeeping via QuickBooks
  • Monitor and maintain expense tracking via Expensify
  • Coordinate events – including airfare, lodging, and meals as needed
  • Client care through email, phone, and in-person hospitality – general support to visitors
  • Maintain contact lists of COO + Sales team
  • Write letters and emails on behalf of other Account staff
  • Handle sensitive information in a confidential manner
  • Reply to email, telephone or face to face enquiries
  • Develop and update administrative systems to make them more efficient
  • Resolve administrative problems, run errands as needed
  • Collaboration
  • Be bold in bringing ideas to the table, collaborating with Serif leadership to affect change
  • Embody and build upon Serif’s values


Send us a note, your resume and a writing sample to:


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